RETURNS & EXCHANGES
We're bummed if you're not 100% satisfied with the items you received, If for any reason you are not satisfied, please return or exchange the item(s) within 30 days from the day you have received your order and in its original condition.
Merchandise eligible for return or exchange must be:
– New, unused and in original condition;
– Inclusive of all original hangtags, packaging, and components at the time of return or exchange.
– Accompanied by a proof of purchase (order confirmation email or number).
Please send your package via a traceable method and contact us with your tracking number here. We do not provide a pre-paid return label to return your package. We recommend using UPS, FedEx or USPS regular ground service and obtaining a tracking number. You will not be reimbursed for your shipping cost and MeetiYou is not responsible for packages lost in transit.
Used items are not eligible for return or exchange and will be returned.
Return and Exchanges Process
If you wish to process an exchange only, please kindly contact us for instructions.
To return or exchange, please follow these instructions:
1. You must first contact us(
[email protected]) providing us with the order number and reason for the return/exchange with our contact form.
2. We will provide you with instruction where you can return your order. Pack and seal your return securely making sure to indicate your order number clearly on the package when you ship it back to us. This will allow us to track your return, that has been sent in the original package if possible or any other package available.
3 . Customers are responsible for returning the item(s) at their own expense. We do not provide a pre-paid return label to return your package. Please make sure to ship your package with a tracking number, signed delivery and/or insurance, as MeetiYou are not held responsible for any lost returns.
Refund
The refund is processed within 5 business days after we receive your package. Once the return process is completed, you will receive an email with a confirmation. The credit for your returned item(s) will be refunded back to your account in the same form of payment used to purchase the item(s), the credit should appear on your next statement. All returns/exchanges must be returned within 30 days from the day you have received your order. Restocking fee may apply if the product returned is not in salable condition and in original packaging.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us
here.
O***a
Cool backpack, though it's a little inconvenient that the straps are passed through the ring and as a result they either increase or decrease, the backpack is small, but it looks cool, I recommend it, it was delivered to Moscow quickly, probably in 10 days
L***l
Backpack for small items maxi purse (will enter smartphone 4, car keys, the tablet did not enter the size). I'm 53 kg height 164 this is how it looks. The handbag was packed 4 times, including the Pu bag. The color of the handbag is noble, pleasant. Would recommend for children can adjust straps, well, for not big girls it's if you wear straps, and so in my hand it seems to me to everyone fit. The quality of tailoring is good, there are small flaws in the photo can be seen, trifles. Locks are excellent, pleasant sound, not cheap.
I***a
the quality is high, everything is neat, they look very decent. without smell. padded with air cushion and foam. packed in polyethylene, then in pimples, then in packaging. respect to the seller.
V***a
The package was tracked all the way. The fittings are beautiful, working, the plate is metal, there is practically no smell, there are no threads, etc. I took it for myself and my sister, I definitely recommend it. Everything that buyers write below is true. Happy shopping everyone
R***r
Surprisingly nice and cool handbag for this money, very nice material, even seams, I am insanely happy. The bag is small, but this was indicated and clearly, including, and according to reviews. The order came quickly, although I did not immediately figure out how and where to pick it up, but here it was my mistake, the organizer sent everything on time. In general, thanks, I am very satisfied!
V***r
Reached in 6 days !!! Fine!! The backpack is packed great! Looks stylish! Not crumpled. There was a pocket with air and filler! It's definitely worth your money! Very pleasant to the touch, odorless! In general, I do not regret buying, I advise! Take it without hesitation
E***e
The bag is super, very roomy and comfortable. It was packed well. All seams are even.
E***a
Packed everything was fine, no creases. Each tongue of the lock is wrapped with film. The color is pleasant, the texture is soft very. There are three compartments and inside another feeder. That's what I did not notice when ordering, this is how the handles are made, it's not very convenient to dress, but the daughter says OK.
I***a
Quality, pleasant to the touch. Only the straps look a little strange-it turns out that one double. In general, it looks very good, on one lock there is a medallion.
V***a
Small backpack. Corresponds to the description